How to Opt Out from Centeda in 2021

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Centeda is an online background check site with people search and reverse phone lookup features. Through the site, members of the public can find anyone quickly, view up-to-date records about a person, and access the round-the-clock customer support team. Note, however, that Centeda is not a consumer reporting agency and should not be used to make any decision requiring Fair Credit Reporting Act (FCRA) compliance. This includes tenancy, personal credit, employment, and other related matters.

With Centeda’s people search tool, interested persons can query a first name, last name, or city/state to unearth information on an individual’s past. A Centeda background report can contain the following data and more:

  • Criminal records
  • Contact information
  • Nicknames and aliases
  • Address history
  • Business associates and partners
  • Sex offenses
  • Professional licenses
  • Civil judgments
  • Court records
  • Online mentions and activity
  • Family members
  • Property records
  • DUIs and other traffic tickets
  • Marriage and divorce records

On the other hand, the reverse phone lookup service offers a means to identify unknown or spam callers. This tool can expose a caller’s name, age, carrier, address, landline, etc.

Centeda sources its information from government databases, public archives, and other third-party online systems. The website updates these records daily to ensure accuracy in search results and help the public verify a person’s background.

Most information on the site is available only to paying subscribers, who can choose a $34.95 plan to obtain unlimited background reports for a month or a $27.95/month plan to get unlimited reports for three months. There is also an option to receive contact reports containing a person’s full name, date of birth, phone number, and email address for $4.95/month. A basic search will only reveal an individual’s name, alias(es), age, family relatives, and former residences.

In offering search services, Centeda stores both identifying and non-identifying information of users. Information that distinguishes a user may be provided when paying for a subscription, contacting the customer support team, browsing the site, or providing feedback to the company. This data includes names, mailing addresses, credit or debit card numbers, job titles, and more. Whereas non-identifying information includes IP addresses, device type, server, sites visited before and after accessing Centeda, and more, collected when an individual visits the website. Usually, this non-specific data is analyzed to refine the website’s functionality and services. However, the website may share this data with third parties to run advertisements. The site may also transfer personally identifiable data to other third-party sources per its privacy policy to carry out its functions or if directed by the law.

According to the website’s Terms of Use (TOU), users can stop Centeda from collecting their information by leaving the site immediately and desisting from using any service offered by Centeda. Members of the public can also opt-out of email communications, cancel membership plans, and remove listings from the site.

How to Opt-Out of Centeda

The only way to remove a listing from Centeda is to compose and send an email request. This email should contain all relevant details that will allow the company to identify the record, such as a URL link. Though it is not mentioned, the requester should be the owner of the record. Usually, websites like Centeda only grant opt-out requests under this condition and when there is a substantial reason for the request, such as privacy, published underage information, harassment, or expungement/sealing of a record by the court. This is because these records are already public information. All email opt-requests should be sent to support@centeda.com. The support team receives such requests from Monday to Friday, 9:00 a.m. to 5:00 p.m. ET.

For membership cancellations, users can contact the customer support team with the email address above, by phone at (575) 366-8223, or with the contact form provided on the website. The other option is to log into the website and from under “My Account,” click “Membership.” However, note that the cancellation will not take effect immediately if there are still days left in the subscription. The company does not have a refund policy, so the plan will stay active until it expires, after which Centeda will cancel subsequent renewals and the associated account with it.

Individuals who want to stop receiving email communications from Centeda can simply opt-out through their email providers. This can be done through the “unsubscribe” button located at the bottom part of the email.

What Difficulties Exist when Opting Out of Centeda

Due to the procedure used for Centeda opt-out requests, which entails submitting an email, users can chat directly with a member of the support team. This method is more direct than most data broker sites, where users will have to submit an opt-out form and wait for a response or deletion of a record. Therefore, users of Centeda can address any difficulties at once or with follow-up emails or calls, making the process seamless for everyone. The contact information for the support team is available on the Contact Centeda page.

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