How to Opt Out from Reverse PhoneCheck in 2021

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ReversePhoneCheck is a phone number-based search service that provides access to publicly available records on the owner of a phone number. At first, the database helped interested persons confirm the identity of unknown phone callers but later expanded the range of its services by rebranding as Infotracer.com. ReversePhoneCheck later transitioned as a database for publicly available criminal records, court records, employment records, property records, vital records, social profiles, and sex offender information. The service makes this information available to interested persons based on a phone number search.

ReversePhoneCheck collects information on its database from public and private sources, including the broader internet, third-party affiliates, and data brokers. As of May 2021, public records gotten through a search on ReversePhoneCheck are only available on residents of the United States. But ReversePhoneCheck hints at a database expansion to include an international phone number search service.

Searchers who get publicly available records on the proprietary database must know that the records are not compliant with Fair Credit Reporting Act (FCRA) standards. To meet FCRA standards, an organization must guarantee the accuracy of the information on its database for a permissible purpose, among other provisions. ReversePhoneCheck does not make any warranty for records on its database. Thus, a search may only retrieve public records to satisfy general curiosity and perform a basic background search.

Persons who intend to use ReversePhoneCheck must sign up for membership and pay for services. ReversePhoneCheck offers one-time billing packages for persons looking for reports on one person at a time. The regular membership provides broader access to publicly available records that ReversePhoneCheck did not pay to get. Premium membership gives searchers access to records ReversePhoneCheck had to pay for, especially records containing sensitive or confidential information. Still, public records a premium user gets from ReversePhoneCheck are not FCRA-compliant.

Meanwhile, the website also collects information from visitors and clients, which it may monetize. These include:

  1. Personal information the user provides: ReversePhoneCheck needs user consent to collect personally identifiable information. Most users provide this information inadvertently since it is required to use the service. These include name and email address provided during registration, billing address provided for payments. ReversePhoneCheck often shares this information with third-party payment providers.
  2. Information collected during interactions with products and services: ReversePhoneCheck collects and stores clients’ search history to optimize a user's experience and make targeted promotions. Current clients may see this information on the Search History page on their member’s dashboard. ReversePhoneCheck selectively shares this information with third parties, such as partner companies, service providers, and intermediaries, who may monetize the information. Under certain circumstances, ReversePhoneSearch may share user information with law enforcement agencies, especially during an investigation on matters of public safety.
  3. Information obtained from third-party trackers: ReversePhoneCheck uses Google Analytics to gather non-personally identifiable information about clients’ use of websites and store it in log files. The service also uses session ID and tracking cookies to understand user interaction and enhance user experience. Generally, users can manually delete these cookies or set their browsers to reject cookies in the Cookies and Site Permissions section of browser settings. Using a privacy-focused browser or browser add-ons also helps clients bypass tracking.

Persons whose data are on ReversePhoneCheck may request removal. These concerned persons must follow instructions the service outlined on its data removal page. Likewise, current users of ReversePhoneCheck may terminate membership at any time, cancel billings, and remove their account from the service.

How to Opt-Out of ReversePhoneCheck

a.   Individuals who are current users of ReversePhoneCheck:

  • Login to your account
  • Visit the account details page
  • Click the cancel option on the account details page

Alternatively, the client may contact ReversePhoneCheck at 800-309-9351 or email the service at support@reversephonecheck.com to cancel their account.

b.   Individuals who have their data on ReversePhoneCheck:

Perform a phone number search on the website to confirm that your data is indeed on the database. Then visit the opt-out page and fill the data removal request form. ReversePhoneCheck will need your full name and location for this request. This method is the faster way to accomplish data removal.

Alternatively, the concerned person may request a data removal manually. First, perform a search for instances of your data and note the URLs where the search results appear by copying the link in the address bar. Fax or mail a request containing your name and URL links to the Opt-Out Compliance Department.

Data Management Department

ReversePhoneCheck

P.O. Box 990142

Boston, MA 02199

Fax: (617) 507-0410

After sending the automated or manual request for data removal, the next step is to confirm ReversePhoneCheck processed the request. Generally, it takes up to thirty (30) days to complete the removal request. Thus, concerned persons must perform regular searches for the record to confirm data removal.

What Difficulties Exist when Opting Out of ReversePhoneCheck

ReversePhoneCheck provides ways for concerned persons to remove their data and prevent the service from monetizing their publicly available records. However, concerned persons still face difficulties viz-a-viz:

  1. Data reappears: Once ReversePhoneCheck completes the data removal request, information on the concerned person will be unavailable on the database. However, the search service cannot guarantee the absolute expungement of data. Concerned persons may find their records on the ReversePhoneCheck database in the future or some other form on the database.
  2. Persistence of data on other databases: ReversePhoneCheck does not directly control the indexing of information from private and public databases. Thus, your record may appear again after removal. Furthermore, ReversePhoneCheck only handles data removal requests for information on its databases. A removal request does not prevent the availability of information on other online public records brokers and search engines.
  3. Continual availability until expungement: Another hassle with data removal on ReversePhoneCheck is that the information remains available to interest persons until the service pulls it down. Thus, persons who find their information on the website must immediately apply for data removal.

Persons whose data reappear on ReversePhoneCheck must submit another data removal request. Likewise, persons whose data appear on other databases must submit a removal request to that database if such a database makes provisions for data removal. There is not much a person can do about the continual availability of data pending removal. If the data removal is taking longer than usual, consider contacting ReversePhoneCheck at:

Data Management Department

ReversePhoneCheck

P.O. Box 990142

Boston, MA 02199

Fax: (617) 507-0410

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